Are looloops products suitable for sensitive skin?

Yep! looloops jewellery is made with implant-grade titanium and surgical steel, meaning it’s hypoallergenic and gentle on sensitive skin.

That said, every piercing heals differently. If you're getting pierced or changing jewellery soon after a new piercing, we always recommend checking with your piercer to make sure it’s the right size and style for your healing stage.

Do you ship internationally?

Yes! looloops ships worldwide from Bondi, Australia.

Orders are usually dispatched within 1–2 business days, and delivery times will vary depending on your location. Shipping options and estimated delivery times will be shown at checkout.

What's looloops' return policy?

At looloops, your comfort and confidence mean everything to us. Because piercing jewellery is a hygiene-sensitive product, we do not accept returns or offer refunds for change of mind, sizing issues, or general preference.

However, if something isn’t right, we promise to make it right. If your item arrives damaged, faulty, or not up to our usual looloops standard, please contact us within 7 days of receiving your order at:

hello@looloopsjewellery.com

We will happily provide a free replacement, no return required.

Can I wear looloops in water?

Of course! looloops is designed for everyday wear. The titanium base and durable 18k gold PVD coating help keep your jewellery looking shiny through beach days, showers, and nights out.

How should I care for my looloops jewellery?

To keep your jewellery looking its best, we recommend avoiding prolonged exposure to harsh chemicals such as perfumes, cleaning products, chlorine, and sunscreen.

Just look after it a little and your jewellery will stay cute for a long time.