Are looloops products suitable for sensitive skin?

Yep! Looloops jewellery is made with implant-grade titanium and surgical steel, meaning that it is hypoallergenic and super gentle on skin!

Can I wear looloops in a new piercing?

Yes - our pieces are designed to look cute and feel comfy, even for fresh piercings. Our belly bars are made from implant-grade titanium and surgical steel, which is widely used by professional piercers for new piercings because it’s hypoallergenic and gentle on healing skin.

That said, every piercer and piercing heals differently — so if you’re getting pierced or swapping jewellery right after a piercing, it’s always a good idea to check with your piercer first to make sure it’s the right size and style for your specific healing stage.

What's looloops' return policy?

At looloops, your comfort and confidence means everything to us. Because piercing jewellery is a hygiene-sensitive product, we do not accept returns or offer refunds for change of mind, sizing issues, or general preference.

However, if something isn’t right, we promise to make it right. If your item arrives damaged, faulty, or not up to our usual looloops standard, please contact us within 7 days of receiving your order at: 

lottie@looloopsjewellery.com

We will happily provide a free replacement - no return required.

How do I care for my product?

Our jewellery is super durable and made for everyday wear, so it won’t rust or turn your skin green. However, lots of salt water, chlorine, and sweat can take its toll - just look after it a little and your jewellery will stay cute for a long time.

Where do you ship from?

All orders are packaged and sent with love from Bondi, Australia.

However, we ship both within Australia and internationally, so no matter where you are, you can still get your Looloops. International delivery just takes a little longer than Aussie orders, but you’ll always get tracking so you can follow your parcel the whole way.